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A one-stop forum for all your banking questions
The new era of “password-less banking” is now upon us – and is currently available to our customers using the iPhone 5s, 6 and 6+. It gives you faster, on-the-go access to your banking – from wherever you may be.
To use Touch ID to access the banking app:
Hi, when can we expect a release for the iPad?
When wil it be out for android ?
Why don't you have fingerprint authentication on Android ? I can't believe how slow you are, every other bank has it. It's really pathetic.
When will this feature be avaiable on android?
Good day @leeroymeyer
We have liaise with our technical team to advise when will this feature be available on your Android device. We will provide feedback as soon as we have more insights on this.
Regards,
Boitumelo
Hi Boitumelo, thank you for the feedback. I really liked the feature when i was a apple user and just find it strange that 2 years since the first pist on this forum Standardbank still have not released this feature for Android. I understand the techal dept. Needs to give u feedback but if other banks offer the feature across all operating systems surely Standardbank is behind the times.
Thank you again for the feedback.
Hello Leeroymeyer,
Our technical team is still busy with the 'testing' phase of this feature. Once this feature is available, communication will be sent out.
When will it be on Android?
Hello @Swalker,
Please be advised that our technical team has advised that this feature forms part of current development plans. Once the team has completed the testing phase, the feature will be enabled on your Android device. We will send out communication to our customers once this feature is active.
Regards,
Mandy
Is there a reason why Standard Bank is at least 2 or 3 years behind every other bank when it comes to fingerprint authentication ? Are your developers finding it difficult to keep up with current technological trends ? Perhaps, in the interest of keeping your customers happy, you could outsource this apparently very complex problem to someone who could help you to keep up with EVERYONE ELSE ???? It's appalling that the bank that charges the highest banking fees is the furthest behind in technology. Giving us rubbish feedback like saying "it's in our current development plans" is just BS. I have a commitment from Standard Bank in 2015 where it was promised with a matter of months. Make a commitment and stick to it.
This was promised by October, 2017. When will you deliver on your promises, Standard Bank?
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