Community

Share knowledge. Find answers. Ask questions.

Community blog

Read our latest news and views and get to know us better

Our New Digital Banking Website
Community Coordinator
Read more blogs in

Our New Digital Banking Website

We know you don’t have time in your packed schedule to stand in queues or click through endless websites to deal with your banking needs. Luckily, technology has given us the power to make our lives easier – this brings us to the launch of our improved Digital Banking Website.

 

“Our vision at Standard Bank is to deliver what matters to our customers. Through customer engagements, we’ve learned that this is the ability to do banking at the time and place of their choosing,” says Theo Skosana, Executive Head of CET and Digital Banking. “This can only be delivered through a world-class digital experience, and to create that, we needed to enable all of our sales, services and transactions online.” If you visit the website now, you’ll see the first phase of our journey towards customer-focused convenience: The new website is easy to navigate since all the information you need is in one place according to logical groupings, plain language is used throughout, and the number of pages has been reduced from 1 600 to just over 350.

 

Some important changes:

• You’ll need Internet Explorer (IE11) or Google Chrome to use the site.

• Internet Banking log in option: we’ve moved the button to the top right-hand corner and renamed it “Sign into your accounts”

• UCount Rewards option: the button’s moved to the top section, and we’ve renamed it “Rewards”, but you’ll still land on our UCount page.

• Forex Exchange option: you’ll find this option under the “Our Products & Services” tab.

 

Going forward, more and more features and functions can be added to keep up with your changing needs. Now that it’s live, more tests will be done to make sure you can continue to enjoy online banking at its best. Remember, because the path to get to our new website has changed, you won’t be able to access it through your saved bookmarks, so type in www.standardbank.co.za

Read more blogs in