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There is a chage for every cash transaction on your credit card. You will notice that this charges will depend on your usage of your credit card especially if you are using for withdrawals on any ATM.
Please see attached credit card pricing for 2017: http://www.standardbank.co.za/standimg/South%20Africa/PDF/Pricing/Credit_Card_Pricing.pdf
Let me know if this was helpful.
The best way to resolve this one for you is to have your full account details with your full query to be be emailed to us. Note, we will look into your query by further investigation on your account and provide feedback.
Kindly mail us here with your full query and account details: [email protected] for further assistance.
I only did one withdrawal for R150 using the card, the charge was R153,16 and I got a R12 charge for using another bank's atm. So basically I was charged R165,16 to withdraw R150. Wow.
To assist you further on this, please forward us with your account details and contact to look into this for you.
You can mail us here: [email protected] for further assistance. Once we receive your mail we will investigate and contact you for feedback.
Let us know should you need further assistance on this.