This is concerning. Please forward your query to: ask.SBSA@standardbank.co.za. Please also forward your contact details and ID number, so a consultant can investigate your query.
I got charged R 822 for cash finance charges on my credit card. How is this possible? I spoke to your consultants and they cant realy explain this to me. And how can it be so high?
I am really concerned about these random cash finance charges that are appearing on my statements.
This month alone the cash finance charge was R233.73 and a finance charge of R74.80
Last month the cash finance charge was R167.48 and no finance charge!
Previous month the cash finance charge was R124.89 and no finance charge.
Please explain this to me!! Because I was charged the normal rates for my transfers that I made, but to charge these extra cash finance charges is just day light robbery!!
I owe more money now after my payment due to these charges!!!
Should you have concerns or question the legitimacy of any debit order, you are encouraged to approach your branch to have them reversed. There is no charge for the reversal.