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Credit Card Charges

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vusumuzik
New Member

Credit Card Charges

Can anyone explain to me, what are the standard charges (monthly) for the credit card.
I am being charged R59.59 finance charge, R54.70 cash finance charge and R28.00 Service fees. I feel like these devils are robbing me, am being charged every months even if I don't use my credit card...are the charges being regulated? This is a daylight robbary.
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40 REPLIES
ImraanP
New Member

Re: Credit Card Charges

I have a similar issue .. Every month I am charged a R10.00 service fee then ontop of that another R 35.00. In May u was charged the R10.00 service fee & then another R49.00 service fee ... This is certainly daylight robbery
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Community Coordinator

Re: Credit Card Charges

Hi, 

 

This is concerning. Please forward your query to: ask.SBSA@standardbank.co.za. Please also forward your contact details and ID number, so a consultant can investigate your query.

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Goose
New Contributor

Re: Credit Card Charges

I got charged R 822 for cash finance charges on my credit card. How is this possible? I spoke to your consultants and they cant realy explain this to me. And how can it be so high?

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Community Coordinator

Re: Credit Card Charges

Hi,

 

This is concerning, what did the consultant advise you?

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skosanab
Occasional Contributor

Re: Credit Card Charges

This email address does not work, it bounces back
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Community Coordinator

Re: Credit Card Charges

Hi Skosanab, 

 

Please don't forget to include the word 'ask' in the email address:  ask.SBSA@standardbank.co.za

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JessicaPepper
New Contributor

Re: Credit Card Charges

I have emailed this contact on Monday as well as yesterday yet still no response!

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JessicaPepper
New Contributor

Re: Credit Card Charges

I am really concerned about these random cash finance charges that are appearing on my statements.

 

This month alone the cash finance charge was R233.73 and a finance charge of R74.80

 

Last month the cash finance charge was R167.48 and no finance charge!

 

Previous month the cash finance charge was R124.89  and no finance charge.

 

Please explain this to me!! Because I was charged the normal rates for my transfers that I made, but to charge these extra cash finance charges is just day light robbery!!

 

I owe more money now after my payment due to these charges!!!

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Community Coordinator

Re: Credit Card Charges

Hi Jessica, 

 

Please forward me your email address so I can query about your email?

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skosanab
Occasional Contributor

Re: Credit Card Charges

Hi standard bank,

Can you also contact me on skosanab@ngubane.co.za as I have also not have not had any response.
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Community Coordinator

Re: Credit Card Charges

Hi skosanab, please resend your email to ask.SBSA@standardbank.co.za, we did not receive your email. Please don't forget to include: 'ask'.

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jdean7ster
New Member

Re: Credit Card Charges

I'm experiencing the same, seems the charges nearly swallow the montly payments I make!

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skosanab
Occasional Contributor

Re: Credit Card Charges

Hi,

I sent the email requested last week but have not received any reply.
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Community Coordinator

Re: Credit Card Charges

Hi, 

 

Should you have concerns or question the legitimacy of any debit order, you are encouraged to approach your branch to have them reversed. There is no charge for the reversal.

 

 

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bradleycooper
New Contributor

Re: Credit Card Charges

So typical, why can no one answer this question and then refer you to the branch. Who wants to go stand in the endless lines???
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Community Coordinator

Re: Credit Card Charges

Hi bradleycooper, what do you need assistance with?

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bradleycooper
New Contributor

Re: Credit Card Charges

Explains the charges in this chat. What is the cash finance charge for as there is a finance charge as well?
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Highlighted
Community Coordinator

Re: Credit Card Charges

Hi bradleycooper, do you have issues with your charges?

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bradleycooper
New Contributor

Re: Credit Card Charges

Are you kidding, can't you read what I posted?
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