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Credit card not linked to my cellphone app but old one is

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Ana
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Credit card not linked to my cellphone app but old...

Hi

I had a credit card with standard bank but it was cancelled as I never used. It is still displaying on my cell phone app and the new credit card I have received a month ago is not reflecting on my cellphon app. How do I get to see my account balance on my new credit card??? Please assist. Thanks, Ana
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Community Coordinator

Re: Credit card not linked to my cellphone app but...

Hello @Ana,

 

The best way to resolve this is to delete the old linked credit card, and link the new one to view the balance on your app.

 

To delete the linked old credit card follow below steps:

 

  • Swipe from left to right to open the navigational drawer (or click on the settings icon on the top left corner of the screen).
  • Simply go to settings, then select the dashboard that you want to delete. Scroll down to the bottom of the screen and select delete dashboards.

 

You can now start to add your new card via manage cards on your app by sling the top left menu bar and follow the steps.

 

Regards,

Boitumelo

 
 
 
 
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