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How does some deposit money into my SB credit card from another bank

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PhilipUSA
Frequent Visitor

How does some deposit money into my SB credit card...

 

I am  having problems when someone with an Absa bank account tries to deposit money into my Standard Bank credit card. The transaction is rejected every time. What are the exact instructions for depositing/transferring money from a different bank into my SB credit card? Is the credit card number used as the bank account number? I can not find any information about this on the SB app.

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