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Worried about credit card payments not reflecting

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Kayla007
New Member

Worried about credit card payments not reflecting

I have just made two payments into my credit card, however none of the payments are reflecting on my credit card. In the past I have seen them reflect instantly. I am worried that I have made payments into the wrong account. Should I be worried or does it take a little while to reflect?
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Community Coordinator

Re: Worried about credit card payments not reflect...

Hello @Kayla007,

 

Could i kindly advise that you forward both your cheque and credit card details, ID number and contact details to [email protected] with the subject line "credit card payment not reflecting" in order for our service team to look into this issue further and track where the funds are currently sitting.

 

Kind Regards,

Mandy

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