I hope I find you well. I would like to give it to your attention that we are being denied a revolving fund or over draft facility by your bank besides having banked a couple of millions over the years. This has come to the extent that we are contemplating closing this account as it looks like its a one way business transanction which does not look at the client needs. There are times we get overwhelmed with orders and need such facilities but they are not forthcoming and we were falsely promised with our Standerton branch last time only to be told we needed some security besides the activities that have been evident over the years.
Kindly advise how you can assist or else we have to close this business account and look at other banks who looks at the client needs and growth or sustainability.