Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

ATM pin online change

Solved
Reply
Marius66
New Member
Hi I applied for my new credit card today in the bank and asked if I can change my pin since I want to activate online banking on my credit card and I cannot remember the pin I last used . The lady said they have ordered the card and a reminder will be sent when i request it during online banking activation. It is not working
MandyP
Community Coordinator

Hello @Makaira,

 

Please be advised that currently, it's not possible to amend your ATM withdrawal pin using our self service channels. Kindly note that for security purposes, you will need to visit your nearest branch with your ID booklet and proof of residence in order to be assisted further.

 

Kind Regards,

Mandy

Makaira
New Member
Please my pin number
MandyP
Community Coordinator

Hello @John3,

 

Please be advised that for security purposes, you ATM pin can only be changed in branch. Kindly visit your nearest branch with your ID document and proof of residence in order to be assisted with changing your ATM pin.

 

Regards,

Mandy

John3
Occasional Visitor

Can I change my ATM pin online, if I have forgotten what the original one was?

Go to the solution >