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ATM pin online change

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John3
Occasional Visitor

ATM pin online change

Can I change my ATM pin online, if I have forgotten what the original one was?

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4 REPLIES
Community Coordinator

Re: ATM pin online change

Hello @John3,

 

Please be advised that for security purposes, you ATM pin can only be changed in branch. Kindly visit your nearest branch with your ID document and proof of residence in order to be assisted with changing your ATM pin.

 

Regards,

Mandy

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Makaira
New Member

Re: ATM pin online change

Please my pin number
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Community Coordinator

Re: ATM pin online change

Hello @Makaira,

 

Please be advised that currently, it's not possible to amend your ATM withdrawal pin using our self service channels. Kindly note that for security purposes, you will need to visit your nearest branch with your ID booklet and proof of residence in order to be assisted further.

 

Kind Regards,

Mandy

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Marius66
New Member

Re: ATM pin online change

Hi I applied for my new credit card today in the bank and asked if I can change my pin since I want to activate online banking on my credit card and I cannot remember the pin I last used . The lady said they have ordered the card and a reminder will be sent when i request it during online banking activation. It is not working
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