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Bank Charges

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PEN2018
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Bank Charges

I was charged R17,15 for an amendment to a stop order. I don't understand why I must pay since the mistake was made by the bank official.

I had to sign the document and could not sign one with incorrect information. She amended her mistake, but I had to pay for it.

Please explain.

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Community Coordinator

Re: Bank Charges

Hello @PEN2018,

 

Could you kindly forward your account details, ID number and contact details to [email protected] with the subject line "amendment fees on stop order" so that one of our transactional banking contacts can look into this for you.

 

Kind Regards,

Mandy

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