Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
15-03-2019 03:30 PM
15-03-2019 03:28 PM
15-03-2019 03:24 PM
15-03-2019 03:22 PM
15-03-2019 03:18 PM
15-03-2019 03:13 PM
15-03-2019 03:10 PM
15-03-2019 03:05 PM
15-03-2019 03:03 PM
15-03-2019 03:01 PM
14-03-2019 04:21 PM
Hi there,
Has there been any further feedback on this?
29-01-2019 04:25 AM
16-10-2018 07:25 PM
Forget it, Std want you to open a business account (see their "Real Time Clearing" service but only for business solutions customers)...
01-10-2018 02:52 PM
Hello @RichardL
Apologies for the inconvenience caused by this. We are following up with our developers on the latest development on these features and feedback will follow.
Regards,
Boitumelo
27-09-2018 08:13 PM
Hi
I see that the fuctionality of pay and clear immedaitely to other banks has still not been added. Are the people at Standard Bank online banking too stupid to figure our how to do it or are you guys just so arrogant that you dont care about sorting customer requirements out. In todays business environment, we need to be able to transact immediately in order to compete. I dont have the luxury of waiting up to 3 dayys for Standard Bank to decide it pleases them to send through a payment. Sort this out, its not a difficult request
25-07-2018 10:18 PM
I have been with Standard Bank all my life. I never had any issues with them and never had something bad to say about them. Today I suddenly had to make an immediate payment from my account to an Absa account and what happened? I realised that this is not possible????????? In what day and age are we living? I had to go through so much trouble to do this payment now. I must say I am really disappointed in this. I have made the decision to swith to another bank first thing tomorrow morning. Not only because I can make an immediate payment but also small things like waiting on messages. Not being notified when money goes in or out of my account, struggling to log in to my app, alwaysn having to phone someone at a call centre to sort out something and please dont get me started on the call centre. Really disappointing.
cheers Standard Bank
08-05-2018 03:21 PM
Hello @JCE,
The best way to resolve this will be to contact us immediately so that we can log a call with our ATM's team.
Please take note if the branch is open you can address this with branch for them to resolve this.
Let us know should you need further assistance on this.
Regards,
Boitumelo
30-04-2018 10:44 AM
Totally agree with Kaz !! This morning Standard ATM in Secunda malfunctioned once again on deposit and withheld thousands of rand in the machine without reflecting a deposit. I go to the help desk where we used to get the relevant forms, we do this alot :-( just to be told to now go to the enquiry qeue! Now I have to open my doors at 09h00 and find myself standing in an enquiry qeue at 08h50 to get some forms to fill out in order to get my money back from their antiquated malfunctioning machines! Needless to say I lost it and demanded to see a manager which was then arranged to assist me. Why do we have to cause a scene before receiving efficient service? Not a nice way to start a week!! :-(
30-04-2018 10:16 AM
I love the way Standard Bank just dictate on how it is going to be and toughluck for their clients. Arrogance comes to mind! Clients want and need an immediate clearance facility as is offered by various other banks! When is Standard Bank going to listen to their customers? It is really clear that Standardbank is way behind on their software and hardware systems! I am a bussines owner and make use of ATM deposits quite a lot. I am forever having trouble with Standardbank atiquated ATM's in this regard. Maybe it is time more people including myself send a wake-up call to Standardbank by switching!
15-09-2017 11:52 AM
Hello @kaz,
I'm really sorry you feeling this way. Please note that the transfer will take up to 24hrs from standard bank to standard bank account transfer.
We can address the service received at that specific branch with the affected branch. You can mail us with your full details and the branch affected for us to intervene and assist in resolving this matter for you. Please mail us here: [email protected] for further intervention.
Let me know should you still need further assistance on this.
Regards,
Boitumelo