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Closing an account

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annahlasane
New Member

Closing an account

Hi

 

How do I close my Standard bank account? Can I call in or should I visit a branch?

 

Regards

Anna

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4 REPLIES
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Community Coordinator

Re: Closing an account

Hi,

 

Please visit your nearest branch for assistance.

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nova
New Contributor

Re: Closing an account

Please follow the following steps to send a secure message:
- Sign on to Internet Banking with your Card number, Customer Selected PIN and Password
- Click on Profile in the top menu bar.
- Select Secure message
- In the message field type in your request. If your contact details differ from the ones the branch have on file, please include these in the message.
- Click on continue at the bottom of the page
- On the following page, click on the Confirm button

Your home branch will receive the message the following business day

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Super Contributor

Re: Closing an account

New Internet Banking site no longer has secure message option, along with a couple of other things the old one has.

 

Old one has been turned off.

 

Moving Backwards....

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Community Coordinator

Re: Closing an account

Hello @Shard,

 

Please be advised that we are continually improving and modifying our systems in order to meet the changing needs of our clients and to ensure a seamless banking experience. Therefore, your feedback is acknowledged and appreciated, kindly let me know which other features you are missing on the new Internet Banking so that I may forward to our development team for further review.

 

Regards,

Mandy

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