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Closing my cheque account

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mathskid
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Closing my cheque account

Hi,
I need to have my account closed. I have done everything possible and yet my account is still open. I am currently living abroad and do not use my account. The last I was advised to do by one of your consultants was to send a letter with a copy of my ID requesting for a closure of my account to my branch. I did this two months ago and yet my account is still open. What do I do? This is so unprofessional.
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Community Coordinator

Re: Closing my cheque account

Hello @mathskid,

 

I can imagine your frustration on this. Please mail us your full query with account details so that we can assist you further on this matter. 

You can mail us here: ask.SBSA@standardbank.co.za. We do apologise for any delays caused in actioning this one for you.

 

Let me know should you still need further assistance on this.

 

Regards,

Boitumelo

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