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EAP limit increase

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Mubz
Occasional Contributor

EAP limit increase

I recently opened a new account. I setup my online banking. But it says i cannot do any online payments untill i set my EAP limit. The sales consultant didnt tell me anything about this. I cant seem to set it on the app and web portal . Please help
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AJGrey1234
Occasional Visitor

Re: EAP limit increase

I could change this limit previously now suddenly it gives a system error, please help, it causes a lot of problems when I want to pay accounts and I cannot increase this
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Highlighted
Community Manager

Re: EAP limit increase

If you use the "new" online banking site you will be able to manage all your limits, including EAP and daily withdrawals. When logged on, you click on your name in the top right and go to "Profile and settings" and then "monthly payment limit".

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Mubz
Occasional Contributor

Re: EAP limit increase

I have tried that, does not allow me to, keeps saying temorarily unavailable. 

 

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Community Coordinator

Re: EAP limit increase

 

Hi,

The functionality to increase your EAP limit via the app has been temporarily removed.  Please visit your nearest branch for assistance with increasing your EAP limit. 

 

 

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Mbuiswa
Occasional Visitor

Re: EAP limit increase

Please increase it to R7000
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Community Coordinator

Re: EAP limit increase

Hi Mbuiswa,

 

You need to visit the branch in order to increase your EAP limit. 

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