Eft clearance time

[FanaM1]

Hi @rondo.

Thank you for getting in touch with us.

For us to better assist you, please tell us more about this.

We look forward to your response.

Regards,

Standard Bank Team

[rondo]

you guys processed a refund yesterday and it is still not reflecting

please advise

[FanaM1]

Good morning, @RinaKruger123.

Thank you for getting in touch.

If the funds are not reflected on your account, it is possible that the transaction was not completed.

Please request a proof of payment to prove that the money was processed.

Please feel free to contact us if you require any additional information.

Regards,
Standard Bank Team

[RinaKruger123]

But what codes the client must put in when he paid eft from discovery bank. He said he put a 11 digit no code in. How i trace if the money was...paid in?.

[RinaKruger123]

But what codes the client must put in when he paid eft from discovery bank. He said he put a 11 digit no code in. How i trace if the money was...paid in?.

[FanaM1]

Good day, @RinaKruger123.

Thank you for reaching out. 

EFTs from Standard Bank to Standard Bank take 0–24 hours. 

EFTs to other banks take 2–3 working days. 

Both may be delayed when processed over the weekend or on a public holiday. 

Let us know if you require further assistance on this. 

Kind regards,

Standard Bank Team

[RinaKruger123]

Why it took soo long to show on my acc

[RinaKruger123]

Is there a code that Discovery Bank need to clear the transaction

[RinaKruger123]

What code Discovery must put in before its in my acc

[RinaKruger123]

From Discovery Bank to Standard Bank

[1232]

Hi same here.. I can't understand how standard bank to standard bank takes long whereas it should be immediate! I received a payment Thursday and still waiting for it to be cleared. So many people complaining by what I read but nothing changing I'm definitely considering changing banks

[knhundu80]

what do you mean you are always looking for ways to improve services? Are you in the first place? Pathetic services?

[knhundu80]

How so when it is standard bank to standard bank, like really! no wonder why you are losing customers. You are not technologically compliant. Even today I am experiencing the same issue. Standard bank to standard bank I have not received funds. This is so pathetic to say the least!

[FanaM1]

Good day @Q87.

We appreciate you bringing this to our attention.

Having to wait for such a long time while in such a predicament.

We have other options you can use to get funds immediately, like instant money.

To get more information about instant money, please click the link below.

https://www.standardbank.co.za/southafrica/personal/products-and-services/ways-to-bank/innovative-pa...

Please feel free to write to us if there is anything we can do for you.

Regards,

Fana.

Standard Bank Team

[Q87]

its So boring that the stdbnk EFT takes 24hrs while sum1 its waitting for money  as the had to take a child to hospital..they need to up thier game

[Boipelo23]

Hello @knhundu80 

We can tell you are not pleased with the outcome. Kindly note that 2-3 days, excludes public holidays and weekends. If the funds have not reflected within the working days, please feel free to reach out to our team on 0860 123 000 and they will gladly look into this matter.

Kind regards,

Boipelo.

Standard Bank Team

[knhundu80]

Please clear my funds sent from another standard bank account. 20 hours down funds are still not available 😢

[knhundu80]

Good question indeed. Standard Bank are proving to be so useless. Imagine even now my funds transferred from another Standard Bank account haven't reflected 18hrs later. Shame on this bank

[FanaM1]

Hello @Tshego_m.

We appreciate you contacting out.

The money ought to be showing up in your account right now.

To contact us, please send an email to [email protected] with the subject "Community Inquiry | Delayed EFT" so that we can check into it.

We eagerly await your communication.

Regards,

Fana.

[Tshego_m]

Delay how long??