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Error: Please enter a valid beneficiary reference

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ngomab
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Error: Please enter a valid beneficiary reference

Hi, 


I have been trying to add new business beneficiaries for the past few days and I keep getting an error message "please enter a valid beneficiary reference". This happens on both the app and online banking. I have logged support calls on both platforms to no satisfaction.

 

Is anyone else having this issue and what else can I try?

 

references 54941653 / 54950410

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