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ID application

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Tgs4553
New Member

ID application

How do I apply for new ID via Standard Bank

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17 REPLIES
Community Coordinator

Re: ID application

Hi,

 

This service is currently not available in any of our branches.

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Community Manager

Re: ID application

According to the call centre certain customers are being invited to apply for their new IDs at specific Standard Bank branches. They are rolling out slowly and all customers will be receiving the communication over time.

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Community Coordinator

Re: ID application

Hi,

 

Please be advised that the whole process of applying is on the Home Affairs website.Please click on the link provided:https://ehome.dha.gov.za/eChannel/Home/UserFiltering

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ravenwp
New Member

Re: ID application

Good Day,

 

Can we please get an update on the Smart Card ID Document, do you have any branches in Cape Town that are issueing them yet?

 

Kind Regards

 

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Community Coordinator

Re: ID application

Hi,

 

 

Please be advised that the whole process of applying is on the Home Affairs website.Please click on the link provided:https://ehome.dha.gov.za/eChannel/Home/UserFiltering

 

The pilot phase is at  Centurion, Killarney & Canal Walk branches.

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marlon2013
New Member

Re: ID application

My name is Tessa and i would like to apply for my smart ID.

 

thank you

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Community Coordinator

Re: ID application

Hello @marlon2013,

 

Kindly be advised that you may apply for your smart ID through the eHome Affairs website, making use of the following link: https://ehome.dha.gov.za/echannel. Once you've completed the process on this channel, you may proceed to using the Online Banking platform to to send through payment for your Smart ID. Please be advised that, upon confirmation, your smart ID can be collected at one of the following branches as per your choice, Killarney branch (JHB), Centurion branch and Canal Walk branch.

 

Kind Regards,

Mandy

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Darryl250916
New Member

Re: ID application

How do I apply for my smart card id via standard bank
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Community Coordinator

Re: ID application

Hello @Darryl250916,

 

Kindly be advised that you may apply for your smart ID through the eHome Affairs website, making use of the following link: https://ehome.dha.gov.za/echannel. Once you've completed the process on this channel, you may proceed to using the Online Banking platform to to send through payment for your Smart ID. Please be advised that, upon confirmation, your smart ID can be collected at one of the following branches as per your choice, Killarney branch (JHB), Centurion branch and Canal Walk branch. For more information, please visit: https://www.standardbank.co.za/southafrica/personal/products-and-services/ways-to-bank/self-service-...

 

Kind Regards,

Mandy

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Thembisile
Occasional Visitor

Re: ID application

Hi there

 

I have applied for my passport online and paid but am not being given the option to make an appointment at Standard Bank Killarney - the only option being given to me is for Centurian. I live in Joburg so would much prefer going to Killarney if possible. Please advise?

 

Kind regards

Thembi

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Masiso
Occasional Visitor

Re: ID application

I have applied online and paid but I cant seem to be able to scure an appointment for my biometrics at the Standard Bank. It has been like this for 2 months now and im getting impatient. I cannot even change to another bank cos I paid through Standard Bank. Aassist

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Hlehle
New Contributor

Re: ID application

I'm trying to get an appointment for my fingerprints etc, but even your call centre cannot seem to get through to the Centurion Branch. It's exhausting.

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Community Coordinator

Re: ID application

Hello @Hlehle,

 

We not experiencing any issues with MyBills functionality. Kindly confirm and share the initial error when trying to set up fingerprints appointment at your nearest branch. 

Please send the sreenshots to: [email protected] for further assistance. 

 

Regards,

Boitumelo 

 

 

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DorianM
Occasional Visitor

Re: ID application

I have completed the forms for ID card application on the website as directed ( no red fields indicating that anything is incomplete)

However when i try to submit the form to Home affairs i recieve the following error message:

'Cannot submit

We are unable to submit your application right now, please contact your nearest Home Affairs branch for assistance.'

is this a website issue? Has anyone else had this issue and been able to resolve it?

(I have already applied and recieved my passport on this platform without any issues.)

thanks

 

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Hlehle
New Contributor

Re: ID application

I did manage to get a date. Went on the 18th June to Std Bank in Centurion. Guess what? My smart ID is ready for collection, just waiting on the passport now.

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Charne15
Occasional Visitor

Re: ID application

Hi , 

 

So when I came to the option to make a booking at certain branches when you click to select a province etc it shows nothing to select , so I took the option no booking - visit home affairs which is a total problem for me . Isnt there another way to book at a branch , I have called standard bank numerous time and they said I can only book through home affairs page . What now??

 

Can anyone please help me 

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C_Alexander
New Member

Re: ID application

Hi

I have been to the Canal Walk branch for my bioimetrics and have now received an SMS saying I can collect my ID. Do I have to make a booking to collect my ID or can I come at any time?

How long will my ID be kept at the branch?

I have an appointment at the end of September for biometrics for my passport, would I be able to collect my ID on that same day?

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