I need to get hold of a consultant at The Grove branch who is doing an investigation for me. I closed an account and interest was owed to me which has not been paid for 2 weeks now. Theresa at The Grove was investigating but I can't get hold of her number to call her and last I heard from her was Thursday last week. Please get her to call me to update me urgently. This is unacceptable, I should have been paid the interest on Tuesday 4 April!!