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International Callers

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fernandes_im
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International Callers

Please have a proper structure for numbers calling outside of south africa, I have trying to contact Standard bank since 9AM today and Im calling from a foreign country and waited more than 20min each time with ni answer.

When you state that international callers must use a certain number please answer quickly as our Calls Costs are not the same of a National Call.

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Community Coordinator

Re: International Callers

Hi fernandes_im, I apologise for the inconvenience. Did you try call the +27 11 299 4114 number? Please let me know so I can escalate this matter.

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fernandes_im
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Re: International Callers

Hi, I used the +27 11 299 4701 as shown on the Mobile App.

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Community Coordinator

Re: International Callers

Hi fernandes_im, please try call our international help desk on  +27 11 299 4520. I apologise for the inconvenience.

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fernandes_im
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Re: International Callers

Thanks. I'll do so.

 

What is the exact official number? So that I can use in future.

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Community Coordinator

Re: International Callers

Hi, it is the number above: +27 11 299 4520.

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