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Community


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My cards are missing on the manage cards

Solved
Reply
16 REPLIES 16
ilanampiti
Community Coordinator

Hi,

Please forward me your digital ID, so I can get our specialist to assist you.

ilanampiti
Community Coordinator

Hi,

 

Please forward me your digital ID, so I can get our specialist to assist you.

ilanampiti
Community Coordinator

Hi,

 

I have escalated this matter to our app team to investigate. 

benblaine
Regular Visitor
My credit card has also dissapeared from missing cards
StandardBank
Community Coordinator

Hi @boetwessels, please let me know which temp card you are referring to. In which country are you?

boetwessels
New Member
Please assist with activating card for temporary use abroad. And I can NOT download the SB Mobile App...!!!
hayleyk
Occasional Contributor

Hi @jmulo

We've replaced your posted personal details with a note simply saying 'details were provided', so that we don't lose the conversation stream, which is useful to other members. 

Thanks for your contribution!

 

For all our members, please don't post your personal details in the community, since these will then be visible to anyone browsing the site. If we need your personal details we'll contact you offline.

 

 

StandardBank
Community Coordinator

Hi,

 

there could be a number of reasons why this is occurring. It is recommended that you contact the CCC on 0860 123 000 so we can verify your account status and assist in troubleshooting the issue. 

nomfanelob
New Contributor

 I clicked on the top left corner,which I assume is the menu icon as instructed and my dashboard name card comes up but when I click on it it refuses to open so that I can access the manage cards platform.

StandardBank
Community Coordinator

Hi Nomfanelob,

 

On which platform are you trying to increase the monthly limit?

 

Regards,

Standard Bank Team

nomfanelob
New Contributor

I want to increasè transfer monthly limit but I cant click to open my dashboard so I can get to manage cards?

StandardBank
Community Coordinator

Hi Jmulo,

 

Which posts do you want to delete?

jmulo
New Contributor
How do i delete my posts on the forum?
StandardBank
Solution
Community Coordinator

Hi, please send me both your card numbers, so I can assist you effectively.

jmulo
Solution
New Contributor
StandardBank
Solution
Community Coordinator

Hi,

This could be a FICA issue, please forward me your contact details and ID number, so I can check for you.

jmulo
New Contributor
Am traveling out of country and wanted to activate the cards but they credit card and cheque cards are not showing on the manage cards section
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