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LIZA27
New Member

New customer

I'm a new standardbank customer my salary was paid into my account on Friday. But It's not reflecting in my account and it's allready Sunday. I have bills to pay but my account is 0. What can I do I want to cry my money is gone. And no one can assist what can I do will O have to wait until Tuesday by then all my my accounts will be in arrears and stem the new house I'm bying will be lost as they goING to say my dept is in arrears. Please help!!!!!!!!!!
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Community Coordinator

Re: New customer

Hello @LIZA27

 

The best way to resolve this will be to confirm with your employer if this was a direct deposit(Payroll run) or EFT payment into your account. Note direct deposit will show in your account as per your payday schedule by the employer. If the payment was made via EFT you're likely to wait anything from 24hrs to 72hrs (Three working days excluding weekends and public holidays.

 

You can also contact us here with your full account details so that we can confirm if this transaction was successful: ask.SBSA@standardbank.co.za alternatively contact us here: 0860 123 000.

 

Regards, 

Boitumelo

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