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13-04-2018 12:01 PM
Hello @Vincent1,
Please be advised that you can view your reference number on the proof of payment for that particular transaction. The proof of payment can be obtained through the online banking site making use of the following steps:
Please let me know above completion if the above has been helpful.
Regards,
Mandy
12-04-2018 09:50 PM
I fully agree. Why allow us to change a Reference, but it never appears on any statement again - online or downloaded. It can be very usefull
12-04-2018 12:09 PM
Hi,
What is the point of asking for "my referance" when I do payments and nowhere on my statement I ever see it again. In my case I pay various payments to the same person and want to see the "my referance" on my statement, instead it just shows the name every time. Am I doing something wrong? Otherwise why have it? I have asked about this on numerous occations to every banker I have spoken to and still nothing....