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Tracing Cash ATM cash deposit

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ZOLEKA
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Tracing Cash ATM cash deposit

Hi

I recently made a ATM cash deposit to another account. I did not recieve a deposit slip. The company that was meant to recieve the deposit says it does not reflect. How do I trace that transaction and get a deposit slip for that cash deposit?
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1 REPLY
Community Coordinator

Re: Tracing Cash ATM cash deposit

Hi Zoleka,

 

You will be able to trace this transaction. Please visit the branch where deposit was made for them to assist by loging a fault for trace to be done. Kindly make sure you have all the necessary details of the transaction such as amount deposited, reciever details and time it was deposited. I trust this will be helpful and assist you in retaining your proof. 

 

Regards,

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