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Trouble booking an appointment online for biometric capture

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TaniaLillian
Occasional Visitor

Trouble booking an appointment online for biometri...

I am having trouble booking an appointment online to capture biometrics for my ID card and Passport at the Centurion Branch.

I have paid in full via the EHome Affair site, and authorised the payment online. All that is left to do is make the appointment to capture my fingerprints and take photographs, but it shows no available dates in May. It will not allow me to select an alternative date in June.

 

Please help, highly frustrated.

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2 REPLIES
Community Coordinator

Re: Trouble booking an appointment online for biom...

Hello @TaniaLillian,

 

We have escalated this matter to our MyBills team to look further into this and assist in resolving.

 

Let us know if you need further assistance on this.

 

Regards,

Boitumelo

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nicimancini
New Member

Re: Trouble booking an appointment online for biom...

I am having the same issue booking a biometric appointment for myself, husband and two kids,  in cape town, canalwalk. How do I do this. Is anyone able to help me please. This is an urgent matter.

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