Hi, I have been trying to get someone to contact me with regards to upgrading my account from Prestige to Private Banking.
Each time I provide my details and am told someone will contact me, however I receive no calls or correspondence. I have also e-mailed the private banking account with nothing but an automated response.
I am unable to apply online as I already have a current account.
Please can someone assist?
I can understand your frustration on this. Could I kindly advise that you forward your request, as well as your account details and ID number, with the subbject line "upgrading from Prestige to Private banking" to [email protected] so that our relevant consultants can assist you as soon as possible with the upgrade.
Apologies for the inconvenience caused.