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Visa debit card has been cancelled whilst travelling

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1 REPLY 1
busisiwe23bm
Contributor

Hi Hydroice22,

 

Simply sign in to the App and follow these steps:
 
1)   Sign in to the App and go to Settings
2)   Select the card you want to use while you’re abroad
3)   Select Use card abroad and change the setting to On
4)   Update the countries you’ll visit, as well as departure and arrival dates
5)   Add alternative contact details should we need to contact you while you’re away
6)   Confirm your settings by tapping Done
7)   Take note of your reference number in the top right corner

 

Or alternatively you can call our international banking helpdesk on +2710 249 0051



hydroice22
Occasional Visitor
Is there anyone I can contact so I can get my account up and running again via email?