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A one-stop forum for all your banking questions
06-06-2018 05:37 PM
08-05-2018 03:59 PM
The card I'm using is a cheque card
08-05-2018 03:14 PM
Hello @TenTwenty,
With all debit MasterCard you won't be able to transact online. Please note, a debit card is meant for swipe and withdrawal transactions. For online transactions, you will need a cheque or credit card to transact online.
Let me know should you need further assistance.
Regards,
Boitumelo
08-05-2018 08:54 AM
Still waiting..... Verified the card at the branch. Diagnostics shows everything is fine.
Try to do a payment for computer hardware at GeeWiz, no joy.
Luckly still have my Bidvest card Though it cost me, its working.
14-04-2018 12:56 PM
This is what I received from PayPal.
I'm seeing that you haven't successfully added your xx82 MasterCard, nor have you initiated the card confirmation process on it. The reason why you are unable to add this card is because your card issuer is declining the $1.00 USD test charge that PayPal is trying to put through. In this case, please contact your issuing bank and ask them to authorize the $1.00 USD test charge. Once they are able to do that, I assure you that you'll be able to add your card. Also, you won't have to confirm it as your PayPal account is already verified. You can use it right away to fund your payments through PayPal once you are able to add it to your account.
As most of the time the reply from the Bank wasthat they do not confrm any payments. Seems that Standarbank do not know about the security process PayPal have in place. Other banks seems to know about it. So......... we're stuck...........AGAIN
07-04-2018 10:21 PM
27-03-2018 11:16 AM
Hello @TenTwenty,
We would like to look further into this for you. Please mail us with the error message screenshots.
You can mail us here: [email protected] for further assistance.
Let me know should you need further assistance on this.
Regards,
Boitumelo
25-03-2018 07:55 PM
I tried a cheque card and it is not working........
25-03-2018 07:51 PM
Tried a cheque and debit card also. The consultant told me that I will be able to transact with te cheque card. Tried both of them. NO joy. The app shows that I can transact, the switch is on for each of the cards. Have a Bidvest card and it works perfectly. It's realy not that I don't know how to setup a Paypal card. My problem is that I don't have anyone at branchlevel to sort the problem. For everything they have to phone the Helpline which is realy not of much help. Everytime they respond that is is now sorted.
Paypal message. "This card is not accepted. Pleasae use a different card." This goes for Gearbest, etc, etc.
08-02-2018 12:07 PM
Hello @carlynn,
If this is the debit card MasterCard you won't be able to transact online. Please note, a debit card is meant for swipe and withdrawal transactions. For online transactions, you will need a cheque or credit card to transact online.
Let me know should you need further assistance.
Regards,
Boitumelo
08-02-2018 12:07 PM
Hello @carlynn,
If this is the debit card MasterCard you won't be able to transact online. Please note, a debit card is meant for swipe and withdrawal transactions. For online transactions, you will need a cheque or credit card to transact online.
Let me know should you need further assistance.
Regards,
Boitumelo
01-02-2018 06:01 PM
27-01-2018 06:30 PM
01-01-2018 02:52 AM
29-11-2017 04:16 PM
Hello @irshaadvazeer7,
Kindly note that you can only make online purchase with only cheque card or credit card due to online verification process. This will include adding your full names, card number and CCV number which is three number at the back your card.
If you are using the cheque card or credit and you still experiencing the same issue, feel free to mail us your full query with account details and the error message for further assistance. You can mail us here: [email protected]
Regards,
Boitumelo
29-11-2017 06:35 AM
16-08-2017 09:06 AM
Hello @Hitman,
Kindly note that you are unable to proceed with on-line purchases using a debit card as you are required to verify your account using CCV numbers located at the back of your card.
To resolve this you will have to upgrade your account to cheque to enjoy using your account on-line. Please visit your nearest branch for further assistance.
Regards,
Boitumelo
16-08-2017 06:43 AM
16-08-2017 06:43 AM
30-05-2017 02:10 PM
Hi Krees12345,
I'd recommend you check for the below things:
1. Ensure you are using the right debit card number which is printed on your debit card.
2. If you're using the right debit card number and still facing the issue, I'd suggest you remove and add the payment method on google settings.
Also, I'd suggest you check the settings of your Google Payments account to make sure your address and other billing information in the payment method provided are up to date and match the information in the personal information.
If you are still unable to add your debit card to your account, I recommend you contact one-on-one support team of google for better assistance.
Let me know if this helps.
Best,
Boitumelo