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how do i change my swipe limit on my card

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Anneshnee
Occasional Visitor

how do i change my swipe limit on my card

i need to change the limit when i swipe my card

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Community Coordinator

Re: how do i change my swipe limit on my card

Hello @Anneshnee,

 

To best resolve this please see below steps.

 

  • Swipe from left to right to open the navigational drawer (or click on the settings icon on the top left corner of the screen).
  • Select Manage cards.
  • Select the card that you would like this increase to take place
  • Scroll down and select the daily limit and amend accordingly.

 

Let me know should you still need further assistance on this.

 

Regards,

Boitumelo

 

 

 
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VernFrancis
New Member

Re: how do i change my swipe limit on my card

Would it be the daily ATM limit that is altered to change your swipe limit?
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Community Coordinator

Re: how do i change my swipe limit on my card

Hello @VernFrancis 
 
To increase your card limit's including your monthly limit, follow the below steps:

 

  • From the home screen, swipe the screen from left to right, or tap on the hamburger icon on the top left.
  • Tap on ‘Manage Cards’.
  • Tap on the card for which you would like to change ATM/Swipe limit.
  • Tap on ‘Daily ATM Limit’.
  • You will see the total daily limit that is currently set; as well as the used and available amounts.
  • Tap on the the input field in the middle of the screen.
  • Type the new daily ATM limit that you would like. Remember it cannot be:
    • Less than the amount already withdrawn today
    • More than your monthly ATM limit
    • More than R10 000
  • When increasing your daily ATM limit, a one-time-password (OTP) will be sent via SMS. Enter than OTP into the app.
  • For decreasing limits, no OTP is required.
  • The app will present a confirmation message that says: ‘Limit Updated’ – and the new daily limit will be visible.

 

Let me know if you still need further assistance on this.

 

Regards,

Boitumelo

 

 

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