Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

how do i change my swipe limit on my card

Solved
Reply
4 REPLIES 4
Peanutbunny
New Contributor

Is this also for swipe limit, my app has no swipe limit option, only eap,daily atm, monthly atm

Boitumelo
Solution
Community Coordinator
Hello @VernFrancis 
 
To increase your card limit's including your monthly limit, follow the below steps:

 

  • From the home screen, swipe the screen from left to right, or tap on the hamburger icon on the top left.
  • Tap on ‘Manage Cards’.
  • Tap on the card for which you would like to change ATM/Swipe limit.
  • Tap on ‘Daily ATM Limit’.
  • You will see the total daily limit that is currently set; as well as the used and available amounts.
  • Tap on the the input field in the middle of the screen.
  • Type the new daily ATM limit that you would like. Remember it cannot be:
    • Less than the amount already withdrawn today
    • More than your monthly ATM limit
    • More than R10 000
  • When increasing your daily ATM limit, a one-time-password (OTP) will be sent via SMS. Enter than OTP into the app.
  • For decreasing limits, no OTP is required.
  • The app will present a confirmation message that says: ‘Limit Updated’ – and the new daily limit will be visible.

 

Let me know if you still need further assistance on this.

 

Regards,

Boitumelo

 

 

VernFrancis
New Member
Would it be the daily ATM limit that is altered to change your swipe limit?
Boitumelo
Community Coordinator

Hello @Anneshnee,

 

To best resolve this please see below steps.

 

  • Swipe from left to right to open the navigational drawer (or click on the settings icon on the top left corner of the screen).
  • Select Manage cards.
  • Select the card that you would like this increase to take place
  • Scroll down and select the daily limit and amend accordingly.

 

Let me know should you still need further assistance on this.

 

Regards,

Boitumelo

 

 

 
Anneshnee
Regular Visitor

i need to change the limit when i swipe my card

Go to the solution >