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instant money voucher problem

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Bolekwa
Occasional Visitor

instant money voucher problem

I sent money via Spar, when trying to withdraw the money, it says the voucher has been used. the sender must contact the bank. What is the problem?

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3 REPLIES
Nnene
New Contributor

Re: instant money voucher problem

It has expired.Sender must resend
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Sandiswa
New Member

Re: instant money voucher problem

I have send money but the voucher number was not sent to the person I been sending money
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Community Coordinator

Re: instant money voucher problem

Hello @Sandiswa

 

Using your USSD:

 

Dial *120*2345#

Select option 4, it will give you an option to delete voucher.

 

On App (delete):

You can go into your Instant Money history and then choose that voucher to delete.

 

The money will be credited into your account. 

 

Regards, 

Boitumelo

 

Accept as solution

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