Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

online purchases

Reply
3 REPLIES 3
andrea_collins
Occasional Visitor
Hi I have a debit MasterCard and it has a CVV number at the back but my problem is that online sites don't accept my card number it is very frustrating as I have no idea why I can do online purchases as my account is set up to do online purchases please help thanks regards Andrea
Boitumelo
Community Coordinator

Hello @Khanyinyathi1,

 

I can imagine your confusion on this Khanyi. Please note that with debit card this only transactions are not possible due to you having to confirm your account details on-line using CCV number (three special number at the back for your card). This numbers are only available on your credit card or cheque card. You will have to upgrade your account to be able make on-line purchases. 

 

Please follow the link below to apply/upgrade your account today! Link: 

 

Let me know should you still need further assistance.

 

Regards,

Boitumelo

Khanyinyathi1
New Member
Hi I've been having the same problem and I'm wondering if you've received any help and how ?
pinks
New Member

i tried to make a payment online with my debit mastercard but it did not go through does it mean i cannot use my card to make online purchases because i dont have a credit or cheque account with standard bank?