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How do I make an international payment on the app?

 

  • From the home screen, select the transact icon the top right of the screen
  • Select ‘Pay’
  • Select ‘Pay a new Beneficiary’
  • Select ‘A beneficiary outside South Africa’
  • Accept the Terms & Conditions
  • Select ‘Get started’
  • Confirm that all your personal details are correct (if they are not, then select ‘These details are incorrect’ and visit your nearest Standard Bank Bureau de Change to update your personal details)

     

  • Select ‘Confirm’
  • Complete the
    • Beneficiary personal details
    • Beneficiary bank details
    • BOP Code (your reason for payment)
    • Fee type option. Standard Bank as well as the beneficiary bank will charge fees for an international payment. If you select, I’ll pay for all the fees, then you will be charged fees by Standard Bank and then at a later date, the beneficiary bank will charge you a fee as well. If you select, “We’ll split the fees”, you will be charged Standard Bank’s fees and the beneficiary will pay for the Beneficiary bank fees.
    • References
  • Enter the amount that you want to send
  • Stipulate the amount you want to send in either Rand or foreign currency by switching the toggle on the left next to the amount field
  • Select ‘Agree’
  • Review the transaction summary screen and tap on ‘Confirm’
Contributors
Version History
Revision #:
1 of 1
Last update:
‎05-07-2016 05:19 PM
Updated by:
 
Comments
DavidSpangenbe
Occasional Visitor

On my transact option I do not have the option to pay into an account at side SA, how do I add such an account.

Community Coordinator

Hi David, 

 

Did you update your app to the latest version?

kweyamaolwethu
Occasional Visitor

I want my card to be allowed to make international payments or transactions ...how do I do that ?

Community Coordinator

Hi,

 

  • From the home screen, select the transact icon the top right of the screen
  • Select ‘Pay’
  • Select ‘Pay a new Beneficiary’
  • Select ‘A beneficiary outside South Africa’
  • Accept the Terms & Conditions
  • Select ‘Get started’
  • Confirm that all your personal details are correct (if they are not, then select ‘These details are incorrect’ and visit your nearest Standard Bank Bureau de Change to update your personal details)

     

  • Select ‘Confirm’
  • Complete the
    • Beneficiary personal details
    • Beneficiary bank details
    • BOP Code (your reason for payment)
    • Fee type option. Standard Bank as well as the beneficiary bank will charge fees for an international payment. If you select, I’ll pay for all the fees, then you will be charged fees by Standard Bank and then at a later date, the beneficiary bank will charge you a fee as well. If you select, “We’ll split the fees”, you will be charged Standard Bank’s fees and the beneficiary will pay for the Beneficiary bank fees.
    • References
  • Enter the amount that you want to send
  • Stipulate the amount you want to send in either Rand or foreign currency by switching the toggle on the left next to the amount field
  • Select ‘Agree’
  • Review the transaction summary screen and tap on ‘Confirm’
Community Coordinator

Hi, please visit your nearest branch for assistance with your request.

jesaminemyrton
Occasional Visitor

I am currently traveling and need to make a transfer to a account where I am. When I try it tells me to update my address information. I can't because there is no branch here. Calling is way to expensive from here. What do I do?

Community Coordinator

Hi,  can you please forward me your contact details and ID number, so our consultants can investigate this matter and call you with feedback.

 

 

brinkjoan
Visitor

I have no option to accept the terms and conditions? 

Community Coordinator

Hi Brinkjoan,

 

 

Please look carefully when transacting, depending on the device, the Ts & Cs will be at the bottom or top of the screen.

 

Regards,

Standard Bank Team