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Switching to new Online Banking

We will soon be disabling our old Internet Banking and moving entirely over to our new Online Banking. Next time you log in to your Internet Banking profile, you may be prompted to switch to new Online Banking, this process only takes you five minutes.

 

You can follow these five simple steps to set up your new Online Banking profile:

 

Step 1: Sign in to your Internet Banking profile as per usual, using your card number, CSP number and password. This is so we can verify who you are and who is registering for new Online Banking.

 

Step 1 Online Banking RegistrationStep 1 Online Banking Registration

 

Step 2: Once you’ve signed in, you’ll need to create new sign-in details: use your email address as your username and choose an alphanumeric password (containing at least one upper case and one lower case letter and one number). To ensure your password is correct, hover over ‘password tips’. Enter your new username and password again to confirm.

  

Step 2 Online Banking RegistrationStep 2 Online Banking Registration

 Step 3: Once you’ve confirmed your username and password, agree to the updated terms and conditions and click ‘done’.

 

Step 3 Online Banking RegistrationStep 3 Online Banking Registration

 

 Step 4: We’ll then send you an OTP via SMS or email. Enter the five-digit OTP and click ‘submit’ to confirm and complete your registration. If you did not receive our OTP, click ‘resend’.

 

Step 4 Online Banking RegistrationStep 4 Online Banking Registration

 

 

Step 5: You will see a confirmation message approving your successfully created new Online Banking profile. In addition, you’ll also receive two emails as well as an SMS confirming your move to new Online Banking. To start using your new Online Banking profile, click ‘get started’.

 

Step 5 Online Banking RegistrationStep 5 Online Banking Registration

 

 

 

 

 

Contributors
Version history
Revision #:
4 of 5
Last update:
‎26-09-2017 02:25 PM
Updated by:
 
Comments
ClaireG
New Member

I have switched over to the new online banking platform and it is so easy and simple to use - I should have really just done it a long time ago.

Community Coordinator

Hello @ClaireG,

 

Thank you so much for the feedback Smiley Very Happy.

 

Let us know should you still need further assistance on navigating the new Internet Banking.

 

Regards, 

Boitumelo

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