Can I pay someone if they don’t have a bank account, or if I don’t know their account details?

[#1]

Touch the icon on the top right of the screen, or swipe from right to left, to open up the ‘transact’ window.

• Select ‘Pay’
• Select ‘Pay a new recipient’
• Choose the option that says: “I have their cellphone number”
• Enter the details as prompted

A cash voucher will be sent to the recipient’s cellphone number. You will also provide them with a PIN number that you will receive. With this information, they can redeem at any Standard Bank ATM, selected SPAR outlets, and other cash access points.

If the recipient has a Standard Bank account, and their cellphone records with us are up-to-date and correct, then the funds will be automatically and instantly credited to their account.