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Account balance discrepancy

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GK
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Account balance discrepancy

My cheque account balance does not match up with the balance I receive on SMS notifications. They are out by R2600+. There was recent fraud on the account from the USA to the tune of R2700 but this was returned to me by Fraud division. That was over 3 weeks ago. But the balances don't match anymore. Why is that?

It's becoming a little difficult to figure out my available balances or when I'm going to get to a limit I'm not expecting.
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Community Coordinator

Re: Account balance discrepancy

Hello @GK,

 

Please see the link for balance thread on available balance versus  current balance/ latest: http://community.standardbank.co.za/t5/General-Information/Latest-balance-vs-available-balance/ta-p/...

 

If this is still fraud related, please mail us here with your full account details: [email protected]

 

Let me know should you still need further assistance on this.

 

Regards, 

Boitumelo

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