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Community


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Community

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Airtime recharge

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2 REPLIES 2
Boitumelo
Community Coordinator

Hello @Pupa,

 

I can imagine your frustration on this. Please note if the transaction was unsuccessful, your account should have been credited with the same amont by now. We can look into your account to confirm if this transaction was successful and assist further.

 

Please mail us your full account details with your affected number so that we can investigate this matter further. You can mail us here: [email protected]

 

Let me know should you still need further assistance on this.

 

Regards,

Boitumelo

Pupa
New Contributor
Same here. Failed twice. So frustrating. Standard bank Please respond.
Genê
Occasional Visitor
Transferred airtime early this morning but did not receive it yet