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02-11-2017 02:16 PM
Hello @Pupa,
I can imagine your frustration on this. Please note if the transaction was unsuccessful, your account should have been credited with the same amont by now. We can look into your account to confirm if this transaction was successful and assist further.
Please mail us your full account details with your affected number so that we can investigate this matter further. You can mail us here: [email protected]
Let me know should you still need further assistance on this.
Regards,
Boitumelo
01-11-2017 11:23 AM
01-11-2017 10:19 AM