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Amend Home Address

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l0umar
Occasional Contributor

Amend Home Address

Can I change my home address on the App without going to a branch? If not WHY? Other banking Apps allow the user to amend their details!
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Community Coordinator

Re: Amend Home Address

Hello @l0umar,

 

Please b e advised that should you need to change your residential address, you will need to visit your nearest branch with your ID document and proof of residence not older than 3 month in  order to be assisted further. Kindly note that this process is part of the bank's security measures to ensure no foul play on our client's accounts.

 

Kind Regards,

Mandy

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