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A one-stop forum for all your banking questions
25-04-2023 03:15 PM
Hi there,
Thank you for reaching out.
Hot card is placed by our fraud team when suspecting fraudulent activities.
An SMS is sent to you to validate suspected transactions.
Our system will also attempt to contact you to validate suspicious transactions.
Should any of the above listed do not come through, please contact our fraud team on 0800 222 050 (toll free) to unblock your card.
Let us know should you require further assistance on this.
Kind regards,
Silindile.
Standard Bank Team.
24-04-2023 10:14 PM
02-05-2017 09:04 AM
Hi,
The card that you are using has indeed been hotcarded. You need to go to the branch to query why this is the case.
21-04-2017 06:54 PM
24-06-2016 02:44 PM - last edited on 29-09-2016 07:52 AM by hayleyk
Why is my app always saying hot card wt shuld i do? Im at the bank