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A one-stop forum for all your banking questions
08-01-2024 12:23 PM
Good day, community member.
The best solution is to go to the nearest branch. The contact number serves as a safeguard for your banking OTPs. When you visit the branch, please bring your ID book and card with you so that we can change your phone number. We do not currently have this option on your app.
We hope this helps you decide how to change your phone number.
Regards,
Team Standard Bank
06-01-2024 10:11 PM
14-07-2017 11:15 AM
Hello @Leeah,
The best way to resolve this is to visit the nearest branch. The contact number is used as a safety measure towards your banking OTP's. When you visit the branch you will need to produce your ID book and card so that we can amend the number for you. We currently dont have this option on your app.
I hope this will give you direction on changing your number.
Regards,
Boitumelo
13-07-2017 04:39 PM