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EFT reversal

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VM
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EFT reversal

Hi I would like to know, can i reverse EFT payment from std bank app? I sent money to an acc number with a missing digit. I typed 8 number instead of 9. How can i get the money back?
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Community Coordinator

Re: EFT reversal

Hello @VM 

 

Please be advised that currently the feature to reverse funds using the mobile banking app is not available. You can however contact the customer care line on 

0860 123 000 or visit your nearest branch in order to request that the transaction be reversed. This can only be done provided that the receiver has not withdrawn the funds and also the action needs to take place within 45 days of the transaction.
 
Kind Regards,
Mandy
 
 

 

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