Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

ELECTRONIC BANK STATEMENT

Reply
Highlighted
faiyazk
Occasional Visitor

ELECTRONIC BANK STATEMENT

How can i download statements from my standard bank mobile app
Reply
4 REPLIES
Community Coordinator

Re: ELECTRONIC BANK STATEMENT

Hello @faiyazk,

 

This feature is not currently available on your app but Internet Banking. You can only request proof of payment when making online payment via your app.

 

Let me know should you still need further assistance on this.

 

Regards, 

Boitumelo

0 Kudos
Reply
Seanharris
New Contributor

Re: ELECTRONIC BANK STATEMENT

Me too
0 Kudos
Reply
Seanharris
New Contributor

Re: ELECTRONIC BANK STATEMENT

I cannot believe that this is not possible from the app, we were forced to the app and now can't do what we could do on the old site, this is going backwards

0 Kudos
Reply
Community Coordinator

Re: ELECTRONIC BANK STATEMENT

Hello @Seanharris,

 

Please be advised that there's an option to have your transactions emailed to you through our Online Banking portal. Kindly note that you can get transactions for a custom period that ranges from 0 to 6 months emailed to you. For this purpose, you will need to follow these prompts in order to get your transactions emailed to you:

 

  • Log onto Internet Banking,
  • At the top of your portal display, select "Transact",
  • Under the "Manage" dashboard, select "Email your transactions",
  • Select "Subscribe" and input you email address, password, as well as the date that you'd like the statement to be sent,
  • Select "Save" to complete the process.

Please let me know upon completion if this process was successful.

 

Regards,

Mandy

0 Kudos
Reply