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A one-stop forum for all your banking questions
10-08-2022 03:01 PM
Hi @PhilileOwen2.
Pleasse get in touch with the app team on 0860 123 000 option 3 then 4 to update your details.
Kind regards,
Fana.
05-08-2022 01:03 AM
06-05-2018 09:35 AM
18-11-2016 07:40 AM
Hi Jodendaal, are you unable to see your accounts?
17-11-2016 04:47 PM
09-11-2016 04:30 PM
Hi hoosainosman, we have identified the issue that is preventing you from logging into the app. A fix for this will be applied to our systems this evening. The fix is on our servers so you wont need to download a new version or reinstall the app.
09-11-2016 03:10 PM
31-10-2016 05:01 PM
Hi kwadjoassieduba
I can see from the logs that your attempt to link your internet banking account to your digital ID is failing with the "invalid credentials" error.
Please ensure that you have selected the correct country after clicking the "add account links" and then please ensure that you enter the correct Internet Banking username and password when prompted to link your internet banking account to you digital ID.
30-10-2016 05:11 PM
09-10-2016 02:11 PM
Hi All
There were various maintenance activities happening from late last night until early this morning. The systems are now available.
09-10-2016 08:26 AM
09-10-2016 08:11 AM
09-10-2016 07:11 AM