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Firewall settings for mobile app

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PBeddy
Visitor

Good day

I am the IT Manager for a large boarding school where most users rely on our institutional W-Fi for mobile usage.

Our users are unable to use the Standard Bank mobile app due to some restrictions on our firewall.

 

I found an old post on this site which mentioned

> The app talks to the following domain : mobilebanking.standardbank.co.za
> This domain resolves to 2 public IP addresses: 196.8.110.17 and 196.8.88.190
>  The app makes the service calls on port 8083.

 

I have created exceptions on the firewall for these conditions, but we still have to use mobile data to use the app and I have many very frustrated students and staff.

Can someone please let me know if there are some other exceptions I need to add?

 

Many thanks