Please be note that the sender will have to delete and create a new voucher for you. The new voucher will be created and the sender will share the new pin with you.
To delete this voucher:
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Please be advised that you can delete the instant money voucher on your mobile banking app. Simply log on to the app and follow these steps:
- Tap "Transact" at the to right corner of the app,
- Tap the last option that appears, titled "Send Instant Money"
- Tap on "Manage Vouchers"
- Select either "Beneficiary Vouchers" (if the voucher was sent to someone else) or "Your Vouchers" (If you sent the voucher to yourself)
- Proceed to delete