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Funds update

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Judenha
New Member

Funds update

How long does it take for funds to update on your account, i have 2 accounts where the current balance and available balance is not the same. Its very confusing. And it has been like that for quite a while.
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Community Coordinator

Re: Funds update

Hello @Judenha,

 

Please be advised that your Available Balance is the amount of money in the account that can be spent. It takes into account all transactions effected on the account (Debits and Credits). The Latest Balance on the other hand, displays the balance of an account but excludes any unbanked / uncleared transactions. For example merchants haven’t yet banked point of sale transactions or where deposits haven’t yet cleared (like cheques). The purpose of the difference is exactly the point – to show that there are possible transactions in play that affects your balance.

 

Kind Regards,

Mandy

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Fee
Visitor

Re: Funds update

I'm sorry, but I honestly hate this new latest balance and available balance s.... Even ones sms don't reflect the correct amount. It's a irritation that's all I can say. So in other words, one should then walk around with cash. I've never had this problem before with the previous App. It's not customer friendly...
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