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I went to my branch for them to link my Home Loan account to my internet banking profile in the hopes that I will be able to see it on the app. The branch said that my Home Loan account had to be older than a year before they could do that.
Could I get some clarification on this please. Is that true?
03-08-2015 09:33 AM
The accounts need to be linked at your nearest branch.
I went to the Kromboom branch here in Kenilworth, Cape Town. The best the assistant could do was add my account as a beneficiary which wasn't really helpful.
I will contact the Self Service banking helpdesk to see if they can assist.
I would like to assist you further with this. Please email us your contact details so that we can have our Home Loan Specialist make contact and resolve this one for you! Kindly email us on: [email protected] thank you.