Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

How do I create a Standard Bank ID?

Solved
Reply
Community Coordinator

How do I create a Standard Bank ID?

See more topics labeled with:

Once you have downloaded the new Standard Bank smartphone app, you’ll need to register a Standard Bank ID.

 

Your Standard Bank ID will become your unique identifier to access a range of secure Standard Bank services – both online (coming soon) and mobile.

 

This way, we are ensuring our high security standards remain up-to-date, and that  (over time) we are able to easily provide you with access to your entire financial world – including online share trading, insurance, and private clients services.

 

In other words, we’re phasing out CSP, which was the way of accessing the previous standard bank smartphone app.

 

  1. Start by entering your email address. Ideally, the address you use should be a private email account, and not your company email address. 
  2. Then, choose a password, and accept the Terms & Conditions. Touch the handy eye button to see the password you’ve chosen
  3. A one-time PIN code will now be sent to your email address. Enter that PIN code into the app. Remember to search in your junk folder if you can’t find it
  4. You will then be asked to link your smartphone to the Standard Bank ID that you just created. In fact, you can link (and delink) devices whenever you need to, meaning you always have access to your banking, wherever you may be. 
  5. You will link your bank cards, and the accounts that are associated to those cards. 
  6. If you use Internet Banking, simply link the card number that you use when logging in. If not, then link the card number of the card that you use most often that has an ATM pin. And if you have more than one card, then link them all! 
  7. Enter the PIN number for the card, your ID number, and your cellphone number. This must be the cellphone number you use for any other Standard Bank services you may have – such as MyUpdate SMS alerts.
  8. Finally, complete the process by entering the one-time-PIN that is instantly SMSed to your cellphone

 

We’ll quickly show you all the accounts that have been linked; and give you an option to start personalising your dashboard.

 

Happy transacting!

12 REPLIES
New Contributor

Re: How do I create a Standard Bank ID?

This approach makes total sense to me. Saves having to remember multiple logins and passwords

0 Kudos
Reply
Community Coordinator

Re: How do I create a Standard Bank ID?

Thank you Andy :-)

0 Kudos
Reply
New Member

Re: How do I create a Standard Bank ID?

test

0 Kudos
Reply
New Contributor

Re: How do I create a Standard Bank ID?

I have linked the card but it says no valid account when trying to buy airtime or electricity but I always use the card
0 Kudos
Reply
Community Coordinator

Re: How do I create a Standard Bank ID?

Hi, please send us your contact details so that we may assist you further.

0 Kudos
Reply
New Member

Re: How do I create a Standard Bank ID?

After adding my card number and password, it displays that my registration could not be completed
0 Kudos
Reply
Community Coordinator

Re: How do I create a Standard Bank ID?

Hi

 

Please contact our Internet Banking Team on 0860 123 000 so that we may assist you further.

 

Kind regards,

Standard Bank

0 Kudos
Reply
New Member

How do I delink a device?

  • I cannot use my android phone Samsung A3 because the app was linked to an old device nexus 7.
  • How do i delink because it keeps saying it was linked to another device.
  • I cannot call support with the same phone cause they keep asking me to try things that don't work.
0 Kudos
Reply
Occasional Visitor

Re: How do I create a Standard Bank ID?

They say my cell number doesnot mach.its the same as you have.
0 Kudos
Reply
Community Coordinator

Re: How do I create a Standard Bank ID?

Hi Venterzelmarie,

 

Then it should be able to go through. Can you please call 0860 238 837  for assistance?

 

Regards,

Standard Bank Team

0 Kudos
Reply
Highlighted
Community Manager

Re: How do I create a Standard Bank ID?

interesting

0 Kudos
Reply
Community Coordinator

Re: How do I create a Standard Bank ID?

Hi Hayleyk,

 

You can do this on the new internet banking site or the Standard Bank app. 

 

Regards,

Standard Bank Team

0 Kudos
Reply