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How to switch from old Internet Banking to new Online Banking

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How to switch from old Internet Banking to new Onl...

How can I send bank statement via email using the standard bank app ?
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Community Coordinator

Re: How to switch from old Internet Banking to new...

Hello @stanleymogola,


Please be advised that the feature to email your bank statement making use of the Mobile Banking app is currently not available, however, you have the option to have your transactions emailed to you through our Online Banking portal. Kindly note that you can get transactions of a custom period that ranges from 0 to 6 months emailed to you. For this purpose, you will need to follow these prompts in order to get your transactions emailed to you:


  • Log onto Internet Banking,
  • At the top of your portal display, select "Transact",
  • Under the "Manage" dashboard, select "Email your transactions",
  • Select "Subscribe" and input you email address, password, as well as the date that you'd like the statement to be sent,
  • Select "Save" to complete the process.

Please let me know upon completion if this process was successful.




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